Welcome to Experts On Call, the place where you can get your questions answered by Experts in their field.

Simply click on a category below that interests you and this will take you to a page custom designed to help you find answers to questions you have. Just think about it, if you called a plumber to your house to look at something it would cost you money, or if you took you car into the mechanic....now you can get the answers to your questions free.

As well, you can read answers to other Frequently Asked Questions of our Experts On Call. We are adding Experts to the list on a regular basis so check back often to discover any new additions.

Also, if there is a topic you are interested in learning more about, simply click here to let us know and we will attempt to get an Expert on board to assist you with any questions.

List of our experts

• Automotive: Answered by Forbes Waterloo Toyota
• Bankruptcy: Answered by KPMG
• Bathroom Renovations: Answered by Glenbriar Plumbing Showcase
• Carpet and Floring: Answered by The Carpet Store
• Catering: Answered by Kennedy's Restaurant and Catering
• Dental: Answered by Arvanitis and Associates
• Hearing: Answered by Auburn Hearing Centre
• Home Audio Video: Answered by Natural Sound
• Insurance: Answered by Erb and Erb Insurance
• Jewelry: Answered by Overgaard Jewellers
• Plumbing: Answered by Tiger Plumbing
• Real Estate: Answered by Re/Max Julie Wilson
• Tires: Answered by Dettmer Tire and Auto Centre
• Window Fashions: Answered by Nulook Blinds and Draperies

Most recently answered questions

1. In Insurance, answered by Erb and Erb Insurance on Jun 19:
   
   Hi, My car was vandalised and written off now my insurance company are suing me for the premium which I canceled after the car was written off is this legal?
   
   Hi there,
   
   Thank you for your question.
   
   This is a tough one to answer without knowing more details.
   
   My initial thought is that you may owe the insurance company for what we call 'time on risk'. If your policy was in force from January 1 and was cancelled on January 31, you would owe payment for 31 days worth of coverage, plus a short rate cancellation fee. Typically if you cancel your policy at any point during the policy term, it will cost you approximately one month more. This is just a quick and rough estimation. Your insurance company will have a short rate cancellation table that would tell you exactly what percentage of the premium you owe for the number of days the policy was in force.
   
   I would be able to give you a much more accurate answer by knowing your policy details and payment history. Your independent insurance broker should be able to obtain that information for you.
   
   If you have any other questions, please let me know.
   
   Kind Regards,
   
   ~ Chris
   


2. In Jewelry, answered by Overgaard Jewellers on May 5:
   
   I have a lot of old jewelry in my jewelry box, is it possible to re design it to something I would actually wear?
   
   Yes, we can. We have had great success in helping clients find joy and pleasure from old jewelry. Whether you want to just have a new setting, or bring us in a picture and change the piece completely. We have talented goldsmiths that will help you create something unique just for you. This is also helpful if you have a bracelet and just need it to be a bit longer, or if you want to design a piece of jewelry to remind you of a person or experience.


3. In Jewelry, answered by Overgaard Jewellers on May 5:
   
   Can you actually see the difference between a fine quality diamond or one of lesser quality?
   
   Yes, we welcome you to come visit us and we can show you the difference. As a starting point, one characteristic that reflects the quality of a diamond is the colour. The whiter the diamond, the better quality it is. The more flaws there are in a diamond, the lesser the quality. These characteristics impact the quality of the diamond because a better quality stone will appear brighter, clearer and sparkle more.